A committee will be formed to monitor quality in the implementation, operation and inspection of the elevator and any other work carried out by the company, with a comprehensive and detailed report on the condition of the elevator or any other company being prepared in order to determine the facts with complete impartiality, integrity and transparency between the client and the company, as the company is interested in all possible guarantees available to the client in terms of the following: : 1- Complete the required work and receive it before the date specified in the agreed upon timetable. 2- Adherence to the technical and engineering specifications presented in the company’s offer. 3- Handing over the work to a consulting engineer through knowing the client. In the event of failure to implement and adhere to the above, a fine amounting to (1,000) thousand pounds will be imposed for each week of delay in the period agreed upon to complete the work.
By issuing an official and documented contract (short-term - long-term), and according to this contract, the company provides future services that the customer cares about, and the company is committed to them morally, technically, and legally, to increase confidence in our products and to be different and distinct from others, by performing regular monthly maintenance and quickly responding to faults during... (24 hours) maximum from the time of reporting the fault through customer service and operating the (Call Center), writing a half-level report every 6 months and an annual report every 12 months and submitting it to the customer, and the legal pledge to guarantee the complete work of the elevator for a period of five years from the date of operation and writing an initial receipt report.
Certainly, experience is acquired through frequent implementation of work, and this is what has actually been achieved, thanks to God Almighty, through the implementation of several sites mentioned in the company’s previous work. Therefore, our company is very keen to increase this experience gained over time, and we are still maintaining it to achieve better and more recent experiences that satisfy the customer and increase To position our company for the future Our company believes that the sales department has an effective role in getting to know the new customers of our existing company starting from the company’s inception in 2005 until now, but there are many valued customers who are asking and searching for a respectable and committed elevator and contracting company, and they did not find it except with great difficulty. Therefore, the company’s decision was that the sales department It is necessary to provide the company’s services to customers looking for a technically, ethically and legally committed company with ease and simplicity and to cover all areas within Cairo Governorate and all governorates of the Arab Republic of Egypt.
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